MD Wellness Solutions Online Store Policy

MD Wellness Solutions offers dermatologist-recommended solutions to all skin types and conditions. Our knowledgeable staff will help you find the right products for you and your skin. To speak with our skincare specialists call (604) 385-3838 or email info@mdwellness.ca.

 

 

 

 

 

Shipping & Delivery

Free Shipping for all purchases over $75!  
Orders are usually processed in 1-2 business days and shipped the next business day. MD Wellness Solutions offers flat rate $9.95 shipping across Canada. Shipping is available in Canada only. 

 

Refund & Exchange Policy

Customer satisfaction is important to us! We offer a full refund or exchange issued on unused/unopened skincare products within 14 days of purchase with receipt. Store credit or exchange issued on used/opened products within 14 days of purchase with receipt. Shipping fees are non-refundable. Additional shipping fees may apply for exchanged product re-shipping.

Final sales on all Sexual Wellness Products (LELO, Intimina, etc.), Lady System and Baby Belly Belt

 

Customer Service

We will do everything in our power to resolve issues as fast as possible. We strive to respond to all questions and comments with in 24 hours and promise to within 48 hours.

 

Great Buying Experience

Shopping online should be fun, easy and headache free. We try to support our products with pictures and written content so you understand exactly what you are purchasing.

 

Premium Quality and Authenticity

The quality of our products has top priority. All our products are sourced directly from the manufacturers in the original factory seal and packaging. 

 

 

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